Frequently Asked Questions
Addiction Veterinary Diets is available through authorized clinics and partners in New Zealand. Your veterinary clinic can help confirm which diet is most suitable for your dog.
Yes—our support team can help with product information, availability, and feeding guidance. For diagnosis or medical decisions (skin disease, GI disease, allergies, weight-loss targets), please work with your veterinarian.
If symptoms are urgent or worsening, contact your veterinarian directly. Our team can support with general product and feeding questions, but your vet is best placed for medical assessment.
Addiction Veterinary Diets is sold through authorized clinics and partners in New Zealand. Message us and we'll point you to the right channel.
Include your dog's weight, age, the diet name you're using/considering, and what you're trying to achieve (e.g., digestion support, skin sensitivity support, joint support, weight control).
Most dogs do best with a gradual transition over 7 days (or slower for sensitive stomachs). If your dog has significant symptoms, check with your vet before making rapid changes.
Yes—if you share your dog's current weight, target goal (maintenance vs weight control), and the diet, we can provide a starting point. Your vet clinic can fine-tune based on body condition score and progress.
Yes—all Addiction Veterinary Diets formulas are designed with a poultry-free approach. If your pet has multiple sensitivities, your vet can help determine the best option.
Addiction Veterinary Diets are made with no added artificial colours and no added artificial flavouring.
Use the contact us option and include your clinic/business name, location, and the best contact number. We'll respond with availability and partner information.
We generally respond in 3 business days. If your enquiry is medical or urgent, please contact your veterinarian clinic directly.